by Kathleen Boyle Dalen | Sep 28, 2023 | Topics
Seizing Coachable Moments I like to think of myself as a good listener. Someone who is not stepping on the end of your sentence so I can share my hero idea. A moment of great coaching helped me – compassionately but clearly – see a gap between this aspirational...
by Kathleen Boyle Dalen | Sep 20, 2023 | Topics
What’s that operating agreement, competency or habit your team committed to in a recent off-site but got lost in the deluge of day-to-day meetings, slack and emails? How do you dust off your shared commitment to “listening to understand” or “effective feedback” and...
by Kathleen Boyle Dalen | Sep 14, 2023 | Topics
There are jerks at work … people with patterns of gaslighting, stealing credit, being passive aggressive and worse (resources here and here for those situations). But then there is jerk-at-work-behavior. This differentiation helps me pause when I encounter a zinger...
by Kathleen Boyle Dalen | Sep 8, 2023 | Topics
I’ve been guilty of attempting to cajole or nudge a manager into their people leadership responsibilities by underplaying the energy, effort and time required. In the face of a seasoned thought leader (also a team leader!) who was exasperated by the idea of regular...
by Kathleen Boyle Dalen | Jun 10, 2023 | Topics
There’s a common thread I see across teams right now. The desire to reset. Redefine. Reconnect, reflect on where we’ve been, what’s served us and what hasn’t. Teams are interrogating old norms and ways of working. We’re sifting through habits and practices, much like...
